- What are the check-in and check-out times?
Check-in: From 15:00
Check-out: By 11:00 - Is there a reception area?
Some properties, such as Philus, Big Apple, Pantheon, Esther Suites, and V1 Boutique, have a reception. - Will someone be present at check-in?
If the property has a reception, a team member will be available to assist you. - Is there luggage storage?
There is no dedicated storage area, but we can find a solution upon request. - Is there parking available?
We do not have private parking, but the properties are close to free or private parking areas (e.g., on-street parking). - How often is cleaning provided for stays longer than 2 nights?
A refresh cleaning is available on the 4th day, only upon request the day before. - Can I leave the keys in the key box during my stay?
Ideally, you should keep the keys with you, unless otherwise arranged. - Where should I leave the keys at check-out?
Follow the instructions provided in your check-in email, as they vary by property. - Are pets allowed?
Unfortunately, pets are not allowed in our properties. - Is there a WhatsApp contact number?
Yes, you can reach us at +30 698 777 7116. - Do you provide a baby crib (travel cot)?
Yes, upon request, subject to availability and with an extra charge. Please contact us. - Is there emergency support after 22:00?
Yes, there is an emergency contact phone number available after 22:00. - What are the accepted payment methods?
Cash, POS (card payment), bank transfer, and payment link. - Do you accept the “Tourism for All” or social tourism cards?
Yes, we accept the “Tourism for All” digital card. - Can I get an invoice?
Yes, we provide receipts or invoices upon request. - Can I check in early or check out late?
Depending on availability. Please contact us in advance. - When will I receive the check-in instructions?
Instructions are sent at 15:00 on the day of your arrival. - Is there an elevator in the building?
Most of our properties have an elevator. Please check each property’s amenities. - On which floor is the apartment located?
It depends on the specific apartment. Let us know if you have a preference. - Does the apartment have a balcony?
Many apartments do. Let us know if this is important to you. - What kind of view does the apartment have?
Views vary (street or sea). Let us know your preference. - When will I receive my receipt or invoice?
Sent via email after check-out. If your stay ends on a weekend, you will receive it by Monday afternoon at the latest. - What is the charge for an extra person?
€20 per night for each additional adult. - Do all apartments have a fridge?
Yes, all apartments are equipped with a fridge. - Is there a safe in the apartment?
Safes are available in select properties. Please ask us for more information. - Is there air conditioning?
Yes, all apartments have air conditioning. Larger ones may have two units. - Are parties or gatherings allowed?
No, parties and gatherings are strictly prohibited and may result in a fine. - Do you offer discounts for stays longer than a month?
Yes, some apartments offer special monthly rates with all utilities included. Contact us with your request. - Are linens, shampoo, hair dryer, and iron provided?
Linens, towels, and shampoo are provided. Hair dryers are available in some units, and irons upon request. - Can we have two sets of keys?
Only one set of keys is provided per apartment. - Are cooking utensils available?
Specific kitchen utensils are available upon request. - Can I request an early check-in?
Yes, subject to availability. - Is smoking allowed?
Smoking is strictly prohibited in all properties.
